Reimbursement Guidelines
If you encounter any challenges with your purchased PDF book, we encourage you to promptly connect with us through the contact form found at the bottom of our website. To facilitate a swift resolution, we will promptly assist you by providing a replacement PDF file through a direct email link. When reaching out for support, please include your order number and specify the reason for your request.
For more detailed information, kindly refer to Section 5 "RETURN AND REPLACEMENT" in our Terms of Service.
Should you have any inquiries or concerns, do not hesitate to contact us using the message form at the bottom of our page. We genuinely appreciate your selection of our website and your trust in our services.
In cases where our efforts to address the issue do not lead to a satisfactory resolution, we will initiate a refund to your billing account. It's essential to note that the crediting process duration may vary based on the payment method utilized.
For instance, if the payment was made through a bank account or a PayPal-linked card, the refund may take anywhere from a few minutes to several days to reflect in your account, following PayPal's policy and your bank's procedures.
In the unlikely event that the replacement process proves unsuccessful, you have the flexibility to request either a refund or a price reduction. If the replacement provided by the seller does not meet your expectations, you may be eligible for a full or partial refund. Your satisfaction remains our top priority.